1. Introduction
StarNudge ("we", "our", "us") operates the starnudge.app website and the StarNudge review collection platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Business information (business name, Google Place ID)
- Customer contact information (names, phone numbers, email addresses) that you provide for sending review requests
- Payment information (processed securely through Stripe)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Send review requests on your behalf via SMS and email
- Process transactions and send related information
- Send you technical notices and support messages
- Monitor and analyze usage trends
4. Data Sharing
We do not sell your personal information. We share data only with service providers necessary to operate our platform (Twilio for SMS, SendGrid for email, Stripe for payments, Supabase for data storage) and as required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at hello@starnudge.app.